INFORMATION ABOUT THE OVS GIFT CARD

OVS Gift Cards are available in different denominations and can be used to make purchases in participating OVS stores throughout Italy (recognizable by the promotional materials displayed) and online at ovs.it.

Terms and Conditions of Use
Purchasing and using an OVS Gift Card implies full and unconditional acceptance of the following terms and conditions:
It can be used exclusively to purchase items sold by OVS and paid for at OVS checkouts or online at ovs.it. It cannot be used to purchase items sold in departments within OVS stores that are managed by third parties and have their own checkout systems.
It cannot be applied to shipping costs for online purchases on ovs.it, which must be paid using any other accepted payment method.
It can be used only once, either in-store or on ovs.it. The code is automatically deactivated upon first use, even if the OVS Gift Card was initially linked to your profile on ovs.it but later used in-store.
If the purchase amount is less than the value of the OVS Gift Card, the card will be canceled for its full value, and a Gift Certificate (subject to the same terms and conditions as the OVS Gift Card) will be issued for the remaining balance, which can be used just like a Gift Card.
If the value of the OVS Gift Card is less than the purchase amount, the difference must be paid using any other payment method accepted by OVS.
It cannot be used to purchase other Gift Cards.
It is non-reloadable.
It has no expiry date.
It does not participate in promotions.
The amount loaded on the OVS Gift Card does not accrue interest.
The value of the OVS Gift Card includes VAT, regardless of the applicable VAT rate on items purchased with it.
It is bearer-based and equivalent to cash: in case of loss, theft, or damage (for example, if the barcode and/or numeric code becomes illegible), it cannot be blocked, refunded, or replaced.
It cannot be exchanged for cash.
It is not possible to purchase an OVS Gift Card using a return voucher.
The purchase of an OVS Gift Card does not generate loyalty points.
The use of an OVS Gift Card may generate loyalty points, where expressly provided.
OVS cannot be held responsible for improper or fraudulent use of the OVS Gift Card.
Any complaints regarding the use of the OVS Gift Card may be sent by email to [email protected]
 or by registered mail with return receipt to:
OVS Customer Service, Via Terraglio 17, 30174 Venezia-Mestre, Italy.

Any disputes relating to the use of the OVS Gift Card are governed by Italian law. The most up-to-date version of these terms and conditions is available on ovs.it and in participating OVS stores.