Features
Description
We make experiences worth traveling for.
GetYourGuide is a leading global online marketplace to discover and book experiences worth traveling for. Travelers can use GetYourGuide to find things to do in more than 10,000 cities, including tours from local experts, exclusive access to must-see attractions, as well as immersive bucket-list experiences through its Originals by GetYourGuide offering.
Since being founded, the GetYourGuide platform has sold 150 million tickets from 25,000 supply partners who leverage GetYourGuide’s easy-to-use platform to grow their businesses.
Gift Card Terms and Conditions
These Gift Card Terms and Conditions (“Terms”) are entered into between GetYourGuide Deutschland GmbH, located at Sonnenburger Str. 73, 10437 Berlin, Germany (“GetYourGuide”, “we”) and you. By purchasing or using your GetYourGuide Gift Card you agree to be bound by these Terms.
1. Gift Card Redemption: You can use your GetYourGuide Gift Card to book tours and activities offered by a variety of activity providers on the GetYourGuide Platform. To use your GetYourGuide Gift Card go to www.getyourguide.com, choose an activity and enter the e-voucher code for the gift card in the booking process.
GetYourGuide Gift Cards are not redeemable for cash. Gift Cards may not be combined with other Gift Cards or promotional codes. A maximum of one (1) Gift Card may be applied per transaction. Bookings paid in full or in part with Gift Cards are not eligible for loyalty points, cashback, rewards, promotional benefits, or any other advantages from bonus or loyalty programs.
2. Gift Card Value: You can check the balance and validity of your Gift Card by using the self help page on the GetYourGuide website: https://www.getyourguide.com/contact#payment-and-refunds_gift-cart-value-and-validity
3. Validity: The validity period of the Gift Card is three years starting at the end of the year of the purchase. The validity of the Gift Card cannot be extended. You must use the balance of the Gift Card before the expiration date. Any unused balance will be forfeited upon expiration.
4. Lost or Stolen Gift Cards: GetYourGuide is not responsible for lost, stolen, or the unauthorized use of your Gift Card if you or someone you have given the card to loses it or has it stolen. In such cases, the Gift Card will not be replaced or refunded.
5. Cancellation or Refund: Once a Gift Card has been purchased, it cannot be cancelled or refunded.
6. Questions: For questions or assistance regarding the use or terms of your GetYourGuide Gift Card, please contact our customer service team through the contact details provided on the GetYourGuide website.
To redeem, click "Enter gift code or promo code" in the checkout and type in the code.
If the total differs from the amount of your gift card, you can pay the difference or use the remainder on a future booking. Bon voyage!